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Coastal cities offer great ecological, cultural and economic benefits due to their tourism potential. The objective of this research is to (1) identify tourists' post-pandemic motivations, (2) establish a post-pandemic demand segmentation and (3) determine the relationship between post-pandemic segments and loyalty.

This study was carried out in Lima, Peru, a tourist destination on the Pacific Ocean coast. The sample was collected between June and July 2020, during the coronavirus disease 2019 (COVID-19) pandemic. In total, 354 valid questionnaires represented the sample size of this quantitative study. For data analysis, factor analysis and K-means non-hierarchical clustering were used.

The results show four post-pandemic motivational dimensions in coastal cities: “novelty and escape,” “learning and culture,” “destination safety” and “service safety.” Likewise, there are two post-pandemic segments in coastal cities: “safety seekers” who want to feel safe at the destination and with its services, and “multiple motives,” motivated by several reasons simultaneously, such as safety, novelty and escape, and learning and culture. The multiple motives group shows higher return intentions, making it a crucial post-pandemic segment in coastal cities.

The limitations of the present study were the online sampling and the timing when collecting the data since the demand can vary due to seasonal reasons.

Since coastal cities have natural and cultural attractions appealing to many travelers, they should adopt the necessary biosecurity measures to attract the safety seekers’ segment, who wants to feel safe at the destination and with its services. Similarly, the multiple motives’ segment favors safety over other recreational activities in the coastal area, so it is necessary that activities such as sports on the beach, walks, observation of flora and fauna, navigation and interaction with the community, meet the required biosecurity standards.

The results will be used to plan the following actions in coastal destinations and meet the tourists’ demands when this health crisis ends.

In this context, up to date, demand segmentation by motivations in coastal cities during the COVID-19 pandemic has not been investigated. Such a study will help to obtain post-pandemic results regarding the tourism demand for these destinations. To date, there are no studies in coastal cities that analyze demand segmentation and its motivations for the post-COVID-2019 pandemic.

It is essential to understand how the countries with the highest number of tourist arrivals have managed to recover or not based on the competitiveness of the tourism industry during the pandemic stage. It is necessary to evaluate the policies implemented by each government to maintain the competitive performance of their industries. This chapter proposes a comprehensive review of the policies implemented in the 10 most visited countries according to UNWTO data. Most of these policies are geared toward economic and financial flexibility strategies for companies and individuals in the industry under study. The effectiveness of these policies is evaluated with statistical information extracted from a unified UNWTO database to reduce biases in the effectiveness analysis. Finally, concluding remarks are offered on the effectiveness of the policies and their contribution to the sector's recovery.

Science, Technology, Engineering, and Mathematics (STEM) education, its importance, and its difficulties have been defined. This chapter seeks to present the digital tools that have been used during the pandemic period and that have been focused on promoting STEM education at different levels. The efforts made by educational organizations worldwide are mentioned. Different regions are shown presenting the best experiences of digital tools that enhance the elements of STEM and can be extended to different levels of education from elementary school to university. On the other hand, successful experiences of the use of technological tools from the teachers' point of view are shown, depicting the tools that have worked the most during the process of adapting to online classes to devise a much better educational plan that continues to take advantage of digital tools for STEM education.

Food insecurity in the Latin American region has become a complex problem that significantly impacts people's physical and mental well-being. The factors causing food insecurity are varied, ranging from social, political, and economic causes. Ensuring access to food is not a task with limited responsibilities; on the contrary, both public and private institutions must contribute to creating sustainable and innovative solutions. In general, it is necessary to ensure that the food system flows correctly, ensuring the availability of balanced and nutritious food for the diet of the inhabitants of a given nation. Alternative solutions apart from the government's help include sustainable cultivation, finger millet, and close cooperation with the farmers from the agriculture sector. The present research aims to consolidate theoretical information on the Latin American situation and seek the leading solutions of the parties involved.

In a pandemic framework (COVID-19), this chapter explores the impact of the global economy and socio-cultures concerning three axes: recreational, tourism, and hospitality. Although we slowly see an economic revival, it is well known that this sector of study is very susceptible to being affected by the context of nations. Following restrictions and measures taken by governments around the world to reduce the number of cases of coronavirus infections, many nations closed their borders, affecting international travel and by 2020 tourism had been reduced to the near cessation of operations due to the imminent fear of this poorly studied disease, and the service sector was negatively affected. It should be added that, according to the World Tourism Organization's projections, a decrease of between 20 and 30% is forecast for 2020 compared to the previous year.

This chapter explains how smart cities can be resilient in pandemic times through small business continuity strategies. A review of definitions of smart cities and urban and business resilience is presented to understand smart cities' resilience. The City Resilience Index is introduced as a tool that cities can use to measure and monitor their resilience in which the economy and social dimension highlight business continuity as a factor in promoting a sustainable economy. During the COVID-19 pandemic, small businesses, as the engine of smart cities, have made their vulnerability to crises more evident and lack a roadmap or guideline to help them become resilient; for this reason, some business continuity strategies are proposed based on business paper reviews.

The higher education after the pandemic has put the entire university education system to test, bringing to light the need to build a genuinely sustainable academic system composed of administrative, pedagogical, and governance processes with a social and environmental scope and oriented to the training of resilient professionals, with the ability to manage a sustainable future. Seen from a management perspective, the actors of this system have begun to work focusing on rebuilding the postpandemic world into a sustainable planet for the continuity of humanity. Regarding students, the most affected individuals by the health crisis, UNESCO indicates that the impact of the temporary cessation of on-site activities has affected them in various dimensions in terms of student stability, bringing with it more significant evidence of crises due to social, emotional, cultural, and familiar problems, among others. In that sense, the change of means of interaction in student environments represents a negative turning point in the future of professionals who are now receiving education. This allows us to reflect on the high risks involved in achieving the acquisition of not only technical and specific skills and competencies of the professional specialties but also social, ethical, and citizenship skills that take much greater relevance, especially in this context.

Business models are constantly innovating to adopt international trends. Business models are shifting toward sustainable practices to meet expectations and standards and keep on with the rest of the competitors in their industries. Recently, sustainability took a greater emphasis, and this chapter seeks to describe the main sustainability initiatives generated in international markets. Through a qualitative study made of secondary sources, strategies aligned to different sustainability initiatives are shown. Interestingly, adopting technology, digital transformation, and blockchain can enhance sustainable development.

The current world is characterized by VUCAT (Volatility, Uncertainty, Complexity, Ambiguity, and Technology). These elements provoke in workers a need for leadership that must be addressed continuously (Deepika & Chitranshi, 2021). Companies must dedicate efforts to leading their employees in a homogeneous way for team integration (Contreras et al., 2020; Sandeep & Latasri, 2021). It should be noted that remote work is a permanent feature for more organizations. Despite the difficulties that workers at all levels have had to adapt to remote work, an adaptation has been achieved in general terms based on communication technology. However, in many cases, it has altered the traditional performance of resources in companies, which makes the leading global and local institutions design new rules in favor of the health of workers and, at the same time, contribute to their better performance. For that, managers in the areas of Human Resources, Finance, and Information Technology (IT) must be able to propose strategies to take care of the human capital of companies in all their departments. For the process to work efficiently, leadership is necessary. The transition of workers from the Asia Pacific region to teleworking, the influence of leadership, and the impact on job satisfaction, which is a measure that shows the optimal management of this new way of working in companies, are described. The organizational models related to business management, the barriers in the first steps of teleworking, the strategies used, the legislation created, and the results achieved by the company are described.